Do your Smart Switches need a Hub?
No, our Wi-Fi Smart Switches connect directly to the local Wi-Fi Network and no hub is required. We do also sell Zigbee Switches that require a Gateway
Do you have instructions available on your Website?
Yes, if you login to the store then you can access instructions in the Knowledge Centre. A link to this is found at the bottom of the screen, in the information section on mobile devices.
Can I Connect your Smart Switches without a Neutral?
Yes, all our Wi-Fi Smart Switches are supplied with a power adaptor which must be fitted when a neutral connection is not available in the back box. The power adaptor is fitted acorss the live and neutral connecttions of the light fitting on L1 of the switch, usually in the ceiling rose. Smart Wi-Fi Dimmers all require a neutral connection and will not work with a Neutral connection.
Do you supply Smart Dimmers with more than 1 gang ?
Yes, we supply 1 to 3 gang Smart Wi-Fi Dimmers on a Single Plate and 2 to 6 Gang Smart Wi-Fi Dimmers on a Double Plate.
I want to do 2-Way Switching without a Neutral Cable but I'm unsure how to connect it?
If you call us on 01205 580121 and ask for technical support we will guide you on how to install your devices. Bespoke wiring diagrams can be provided where necessary.
Is it possible to get sockets to match my Smart Wi-Fi Switches
Yes, we sell Smart and Standard Sockets in the Pure Glass and Prestige Pro Ranges that match our Switches.
Can I Control Your Smart Switches Using Alexa?
Yes, we use the SmartLife App which can be integrated with Alexa to enable voice control to be used.
Do I Need a Subscription to use your App?
No, the App is free to use and no subscription payment is required.
I have an AGA oven that I want to control but am worried about the power consumption, do you have a Smart Product that would be suitable?
Yes, our 40 Amp Smart Spur Switch is suitable for controlling an AGA Oven and will enable schedules to be set and power turned on/off using your Smartphone or Tablet wherever you have an internet connection. You can find it using the link https://wifi-smart-home.co.uk/smart-wifi-spur-switch-32-amp-pure-glass/
Do you have instructions available on your Website?
Yes, if you login to the store then you can access instructions in the Knowledge Centre. A link to this is found at the bottom of the screen, in the information section on mobile devices.