PRIVACY POLICY

Thank you for visiting our online shop, the protection of your privacy is very important to us.
Wifi Smart Home Ltd is Data controller and you can contact us by phone on 01205 580121
Below you will find extensive information about how we handle your data.
 
This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • E-mail advertising if you do not subscribe to the newsletter and your right to opt out 

    If we receive your e-mail address in connection with the sale of a product or service and you have not opted out and you are not a consumer who has his habitual residence in Poland, we reserve the right to regularly email you offers for products from our product range that are similar to those you have already purchased. This serves the protection of our legitimate interests in promoting and advertising our products to customers that are overriding in the process of balancing of interests. 

    You can opt out of this use of your email address at any time by sending a message to the contact option specified below or by using the opt-out link in the advertising email, without incurring any costs beyond the cost of transfer calculated at the base rates.

     

    Credit Checks

    Provided that you gave us your express consent to it, we reserve the right to obtain information about your identity and creditworthiness using the services of specialised service providers (credit reference agencies). To this end, we will transfer your personal data needed for the credit assessment to the following company(ies): 

    Klarna UK Limited
    7th Floor, 33 Cavendish Square
    London
    W1G 0PW

    In this process, we will apply appropriate measures to respect your rights, freedoms and legitimate interests. You can contact us via the contact option specified below to present your standpoint and contest the decision. You may revoke your consent at any time by sending a message using the contact data below. The consequence may be that we will no longer be able to offer you certain payment options." 

    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

    List of cookies we collect

    The table below lists the cookies we collect and what information they store.

    Cookie NameCookie Description
    FORM_KEY Stores randomly generated key used to prevent forged requests.
    PHPSESSID Your session ID on the server.
    GUEST-VIEW Allows guests to view and edit their orders.
    PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
    STF Information on products you have emailed to friends.
    STORE The store view or language you have selected.
    USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
    MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
    MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
    MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
    MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
    SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
    PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
    X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
    MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
    MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.

     

    If you have any questions please contact us directly using the contact data provided in our site notice. 

     

    Your rights

    Being the data subject, you have the following rights according to: 

    • art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein; 

    •art. 16 GDPR, the right to immediately de-mand rectification of incorrect or completion of your personal data stored by us; 

    • art. 17 GDPR, the right to request erasure of your personal data stored with us, unless fur-ther processing is required 

    - to exercise the right of freedom of expression and information; 

    - for compliance with a legal obligation; 

    - for reasons of public interest or 

    - for establishing, exercising or defending legal claims; 

    • art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as 

    - the accuracy of the data is contested by you; 

    - the processing is unlawful, but you refuse their erasure; 

    - we no longer need the data, but you need it to establish, exercise or defend legal claims, or

    - you have lodged an objection to the pro-cessing in accordance with art. 21 GDPR; 

    • art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller; 

    • art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.